Frequently Asked Questions
I am locked out of my room. Who do I call?
(808) 655-1ASH (1274).

I need maintenance performed on my room. Who do I call?
(808) 655-1ASH (1274).

How will damages to my room be assessed?
They will be assessed using the room clearance checklist which the soldier will be required to sign at the final room inspection. If any other damages other than fair wear and tear are discovered, a work order will be generated to DPW and the unit for further action.

Will I be able to choose my own roommate?
Room assignments will be made by the unit’s First Sergeants prior to soldier occupancy.

How do I get replacement furniture?
Please contact your perspective Property Manager or call (808) 655-1ASH (1274).

Who will have access to my room?
Unit Chain of Command, ASH Employees announced.

Are pets allowed?
No. The only allowed pets are fish.

Who is responsible for common areas?
All occupants within the unit are responsible.

Can we cook in our rooms?
Only in designated kitchen areas.

Does ASH supply cleaning supplies for my personal use?
No.
Contact Info
Management Office:
(808) 655-1ASH (1274)
Monday – Friday 0730-1630

After Hours Services:
(808) 655-1ASH (1274)
Monday – Friday 1630-0730
Saturday, Sunday and Federal Holidays: 24 Hours

Army Hawaii Soldier Housing
1546 Trimble Road
Building 586
Schofield Barracks
Hawaii, 96857
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